UNIT 2 P7

TEST	METHOD	EXPECTED OUTCOME	ACTUAL OUTCOME	ACTION REQUIRED?
Software applications open & work as intended	Click on start and go to office, then open up a word document.	That the word document will open properly and all functions such as saving the document work as well.	The word document opened properly and all functions such as saving the document worked well.	No action required.
Default folder settings are correct	Go on start then click on documents, all your documents and files should appear. You should also be able to see folders such as my pictures.	When I click on my pictures all the default picture albums should appear.	The default pictures appeared.	No action required.
Desktop shortcuts go to the right place	On the desktop, left click the screen and select create a shortcut. Then choose a program of file that you want to appear on the desktop e.g Google Chrome. Click Google Chrome and access the internet.	After creating a desktop shortcut and choosing where to place it, it should appear on your desktop exactly where you placed it, it should be clear and easy to find.	Sometimes desktop shortcuts can appear in the wrong place when created.	The desktop shortcut will have to be moved into the position you want it to be, using click and drop to place the shortcut icon into the right place on the desktop.
The correct device drivers are installed	Plug the printer in and install the software that appears on the screen. Once you have done this, send a document to the printer and wait until it has printed.	The device driver that you install should be compatible with the computer system and should run as normal. The device driver should allow the computer system to operate as normal and allow you to access hardware functions.	The device driver may not be correctly installed, and the hardware connected to the computer may not operate as it should.	The hardware would have to be reconnected and the device driver would have to be installed manually and correctly. The device driver that you install will have to be compatible with your computer system, and should be a simple and easy procedure.
The correct paper sizes are set for printing	Put an A4 sheet of paper into the printer, then print a document and select the paper size to A4. The document will then print	The paper in the printer should be the correct size to fit in the printer, and to print off documents onto the paper.	Sometimes the printer paper size can be set on the wrong size for printing documents.	You will have to go onto printer settings and manually change the paper sizes that are set for the printer. You will have to change the setting to A4 in order to print documents onto the paper.The printer file can be opened, you then click on "printer properties" and click on "paper", which is displayed at the top. From there you can click on "print on" box which then allows you to changes the paper sizes.
Menu option work as intended	Click on start and you are able to see all the different software has been installed and the file options.	The menu should show all of the options at the start when opened, for example the internet icon, office etc. All options that are available on the computer should be able to be identified on the menu when opened.	Some menu options may not be installed onto the computer when started up for the first time.	You would have to manually install the menu options that you desire to have which aren't there to begin with.
The correct date and time are set	The time and date is located in the bottom right hand corner of the screen. Hover the mouse over this and it will also tell you the day of the week. Go to control panel and ensure that the time and date is set in the right place e.g. London.	The date and time on the computer should be set correctly. It should be displayed in the bottom right corner of the computer monitor screen.	The date and time on the computer will not be correct automatically, it won't be set yet. You will have to set it manually.	To set the correct time and date on the computer, click in the bottom right corner of the screen where the time and date is displayed, a calendar should appear, simply click the day that matches the date you are at. A clock will also appear so that you can manually change the time. After setting the date and time on the computer, there will be no action required as the procedure should be a success. The correct date and time should be displayed in the left bottom corner on the screen of the monitor.